Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
 

Disclosure to Third Parties

Thomas Cook may share personal information as required to fulfill the service offering and/or to make booking, reservation, blocking and any such activity initiated by user.
 

Service providers and partners

Thomas Cook may share personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information.
 

Others

Thomas Cook (India) ltd may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Thomas Cook (India) ltd or the site; (b) protect and defend the rights or property of Thomas Cook (India) ltd, the site or the users of Thomas Cook (India) ltd, and (c) act under exigent circumstances to protect the personal safety of users of Thomas Cook (India) ltd, Thomas Cook (India) ltd, the site or the public.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
 

Protection & Security

To protect your personal information and prevent unauthorized access, we have put in place appropriate security measures and certifications. We have SSL site and user should use it to protect the information transmission while transacting online.

While no system is full-proof, including ours, we will continue using internet security procedures to ensure your data remains safe with us.

While Thomas Cook (India) ltd employs necessary security measures, it is limited by technology used for various processes by Thomas Cook (India) ltd and/or by its partners. Thomas Cook (India) ltd is not in any way responsible for any data loss occurring from malicious attempts to compromise its or partners/suppliers systems. Customer browsing/using/transacting on the site agrees with such limitation and exposure.
 

Access to Personal Informations

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Thomas Cook is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by sending an Email to the address provided in the end
 

Third-Party Sites and Services

Thomas Cook (India) Ltd, its contractors, agents, owners, and employees are not responsible for the content or the privacy policies of other web sites to which this site may link to or use offers from. Please take time to learn about them as well.
 

Privacy Questions

Our Privacy Policy undergoes revision from time to time. We may also make changes to the policy at such time. To make sure you have the access to latest version of Privacy policy, Kindly check/review this page periodically.

If at any time you believe that Thomas Cook has not adhered to above principles/policy, please notify us by e-mail at support@thomascook.in and we will use all commercially reasonable efforts to promptly determine and correct the problem.